Shipping & Returns

The transport of the package
Costs and shipping methods
We ship all over Spain through large shipments Envialia and Intraco.

Payment methods
1. Bank Transfer

2. 4b secure payment gateway
Returns and Exchanges
1. Changes
1.1. Defective Merchandise
If the manufacturer concludes that the material should be replaced the customer must send the goods at their own shipping. Defective products will be shipped to the manufacturer and repaired or replaced once the best jamon send them back to the customer prepaid.

1.2. Changes
If the change is due to an error by the customer (a mistake when ordering) it will bear the shipping costs.

If the error was due to the best ham, the customer would receive the goods ordered at no extra cost.

To accept a return both product and packaging must be in perfect condition with all original content.

2. Returns
Only refunds for goods in poor condition and beyond expiration.